Riu Jalisco Hotel Nuevo Vallarta, Nuevo Vallarta ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Av. De Los Cocoteros, Sn-Lote K, Nuevo Vallarta, Mexico, 63732

Overlooking a stunning white sand beach, the Hotel Riu Jalisco is located directly on Playa de Flamingos in Nuevo Vallarta, Mexico. This all-inclusive hotel features grand, castle-like architecture surrounded by beautiful gardens. Guests enjoy a range of amenities, including a wellness center and multiple dining options.

Location

The Hotel Riu Jalisco is conveniently situated 9.5 miles from Lic. Gustavo Diaz Ordaz Airport. It is surrounded by local attractions, including the Cuale River Island and the Church of Our Lady of Guadalupe. Guests have direct beach access and opportunities for water sports and local tours.

Rooms

All guest rooms at the Hotel Riu Jalisco are equipped with essential amenities for a comfortable stay. Each room features satellite TV, air conditioning, a safe, and a minibar with a drink dispenser. Guests can also relax on their balcony or terrace and enjoy the scenic views of the surrounding area.

Eat & Drink

The hotel's dining experience includes various cuisines, offering Asian, Mexican, and Italian dishes. A casual steakhouse located by the beach provides an authentic dining option. The American buffet breakfast features show cooking stations, enhancing the culinary experience.

Leisure & Business

Guests can take advantage of multiple recreational options, including two outdoor swimming pools with swim-up bars and a wellness center offering spa treatments. Families can enjoy activities at the RiuLand kids' club, and adults can experience the nightlife at the hotel's nightclub.

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Getting around

A list of all available modes of transport

City Center

Nuevo Vallarta 2.6 mi

Airports

Lic. Gustavo Diaz Ordaz (PVR) 9.1 mi

Tepic (TPQ) 97.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Immaculate Rooms!

“The room was impeccably clean and tidy, making my stay incredibly comfortable and enjoyable.” view full review

Relaxing Spa Experience

“The spa facilities were serene, and the massage I received was perfectly tailored to relieve my stress.” view full review

Amazing Shower!

“The shower had excellent pressure and temperature control, providing a refreshing experience after a long day.” view full review

Great Gym!

“The fitness center was well-equipped with modern machines and had plenty of space to work out without feeling crowded.” view full review

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Baggage storage
Elevator
ATM/Cash machine
Gift/Newsstand
Hairdresser
Beauty salon
Multilingual staff

Sports & Fitness

Fitness center
Kayaking

Services

Laundry
Dry cleaning
Wedding services
Stores/Commercial services
Bell staff/Porter

Dining

Continental breakfast
Restaurant
Poolside snack bar
Coffee/Tea in lobby
Free breakfast
Buffet breakfast

Children

Paid babysitting/ Child services
Children's pool
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Beach towels
Sun loungers
Night club
Entertainment
Garden area
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Treatment room

Room features

Air conditioning

Location

Av. De Los Cocoteros, Sn-Lote K, Nuevo Vallarta, Mexico, 63732

Map view

Av. De Los Cocoteros, Sn-Lote K, Nuevo Vallarta, Mexico, 63732

City landmarks

Carretera Puerto Vallarta-Tepic s/n Laguna El Quelele

El Cora Crocodile Sanctuary

4000 ft

Blvd. Costero 114 A

Sabal Playa

2900 ft

Hwy 200 Km 145

Los Flamingos Golf Club

2900 ft

Museums

Museo Casa Tequilera

1.2 mi

Shopping Area

Mega Comercial Mexicana

1.2 mi

Golf Course

Flamingos Golf Club

1.5 mi

Paseo de los Cocoteros

Fibba Nuevo Vallarta Club De Playa

4100 ft

Playa Punta de Mita

2.0 mi

Town Square

El Buzo de Bucerias

1.6 mi

Beach

Bucerias

2.0 mi

Beach

Etc Beach Club

1.5 mi

Paseo de los Cocoteros

2.1 mi

Avenida Del Pacifico 15

Wibit Mex

1.6 mi

Nayarit

Laguna Quelele

1.4 mi

Paseo Cocoteros 35

Kite Towers Nuevo Vallarta

1.5 mi

Gallery

Sone

1.8 mi

62 Lazaro Cardenas

The Bucerias Art Walk

2.0 mi

Spa Center

Masajes Nuevo Vallarta Patty Spa Riviera Suc. Marina Suites

1.6 mi

Gallery

Bucerias Art Gallery

2.0 mi

Lazaro Cardenas 502

Galeria del Sol

1.7 mi

Centro

Sayuwalks

1.7 mi

Instituto de Iniciacion Artistica de Nayarit

1.9 mi

Beach

Blue Flag beach

1.9 mi

Beach

Blue Flag-Nuevo Vallarta Norte Beach

1.9 mi

Beach

Playa Nuevo Vallarta

1.9 mi

Ave Heroes de Nacozari #200 Col. Centro

Incanto Casino

1.9 mi

Mall

Chedraui

2.0 mi

Doctor Abraham Gonzalez #67

Antonio Collantes Gallery

2.2 mi

Beach

Nuevo Vallarta Beach

2.1 mi

Gallery

Casabor galeria

2.1 mi

Nearby

Blvd. Costero 114 A

Sabal Playa

2800 ft

Restaurants

Sabal Playa Restaurant

2800 ft

Blvd Costero 114-A Paseo de los Cocoteros

Reviews and Ratings

Feedback from previous guests about their experience.

62%

liked the hotel and would stay again

friendly staff

convenient location

room issues

lack of management care

6.2/10

Nice

Rooms

5.5

Location

6.8

Service

5.8

Dining

7.4

United Kingdom, May 2024

6.6/10

The hotel staff work hard to make your stay enjoyable, but the management lacks attention to guest concerns. The room needed refurbishment and faced issues like a flood, impacting our holiday experience. Despite the efforts of the staff, the management's lack of apology was disappointing.

Rooms

5.0

The room needed refurbishment and had issues like a flood, impacting our holiday experience. It took 4 days to get another room, which was a significant inconvenience.

Service

7.0

The staff worked hard to make our stay enjoyable, but there were lacking areas in service quality.

Location

6.0

The hotel is located near the stairwell for quick room access but lacks attention to cleanliness on the beach compared to the hotel's surroundings.

Dining

8.0

The dining experience was good and typical but lacked variety in options throughout the week.

Facilities

7.0

The hotel facilities were average, with a good overall range of services available.

friendly staff

room issues

Lloyd

United Kingdom, May 2024

7.6/10

The hotel staff worked hard to make our stay enjoyable, but management issues affected our holiday. The rooms had initial problems that were eventually sorted out, albeit late. The in-room bar with spirits, beer, and soft drinks every two days was a nice touch.

Rooms

7.0

The rooms had several problems at the start of our holiday, but they were eventually sorted out. The in-room bar with regular replenishment was a convenient feature.

Service

6.0

The service was friendly, but the initial room issues affected our stay.

Location

8.0

The hotel's location was well-kept and clean, but the beach maintenance could be improved.

Dining

8.0

The dining experience was good and met our expectations.

Facilities

9.0

The facilities were well-maintained and offered a variety of services.

Tony

United States of America, May 2024

5.0/10

The hotel has an in-room bar, replenished every two days with Spirits, beers, soft drinks, and water, but is in need of a refurbishment. The rooms were very disappointing – the toilet bowl was streaked and dirty, the hand basin was cracked and dirty, and it took 4 days to get a new room, which spoiled our holiday. Despite the hardworking staff, the management didn't apologize, which was a pity.

Rooms

5.0

The rooms were very disappointing with dirty facilities that needed refurbishment.

Service

5.0

The service was lacking in prompt action and communication, impacting the overall experience.

Location

5.0

The location on the beach was not properly maintained, contrasting with the hotel's efforts elsewhere.

Dining

7.0

The dining experience met expectations but lacked any special features.

Facilities

6.0

Facilities were average and could benefit from improvements.

Charles

United Kingdom, February 2024

6.0/10

The hotel needs refurbishment and our holiday was unfortunately impacted by room issues such as a dirty toilet and gas smell, although the staff worked hard to make us comfortable. Management seemed indifferent to our concerns.

Rooms

5.0

The room we initially had was disappointing with a dirty toilet, cracked basin, and a gas smell. It took 4 days and several complaints before we got a new room, which was a letdown for our holiday.

Service

6.0

The staff were friendly and tried hard to make our stay enjoyable, but there were areas where the service was lacking, such as getting redirected upon entry and not much engagement.

Location

7.0

While the hotel was well-kept, the effort wasn't extended to the beach. The location is convenient but may not stand out compared to other resorts in the area.

Dining

8.0

The dining experience was good and met our expectations. We enjoyed the grilled dishes during the week.

Facilities

5.0

The hotel facilities were in need of refurbishment, and some areas seemed outdated. However, the dining facilities were satisfactory.

William

United Kingdom, February 2024

5.4/10

The hotel had a rough start with room issues like a dirty toilet and cracked hand basin, but they were sorted out. The service was a bit hit or miss with staff disappearing and vague directions. The location was ok, not on a private beach and in need of beach upkeep. Overall, the facilities could use some improvement.

Rooms

6.0

The room had initial problems but were eventually fixed. The toilet and hand basin were dirty and cracked.

Service

5.0

The service was inconsistent, with staff disappearing and giving vague directions.

Location

5.0

The location was average, not on a private beach and needing beach maintenance.

Dining

7.0

Facilities

5.0

The facilities were in need of improvement.

Effort to fix room issues

Dirty toilet

Allan

United States of America, November 2023

6.8/10

My stay at the hotel had its ups and downs. The rooms were spacious and nice, but some parts needed refurbishment, which was a bit of a letdown at the start of my holiday. The service was a bit hit or miss with staff disappearing at times, but the manager was attentive. The location was convenient, although I wish the beach was better maintained. The dining experience met expectations, but nothing extraordinary. Overall, a decent stay with room for improvement.

Rooms

7.0

The room was big and nice, but in need of a refurbishment. The toilet was dirty and the hand basin cracked, which was disappointing.

Service

6.0

The staff had moments of disappearing but were mostly friendly. The reception manager was attentive to our needs.

Location

8.0

The hotel was well-located right beside the theatre and close to the music station, but I wish the beach was better maintained.

Dining

7.0

The dining was good and met my expectations. The Koshihikari brand rice was a nice touch.

Facilities

6.0

The facilities were decent but could use some improvements. I noticed the pressure washer cleaning loungers in the grassy area.

George

United States of America, November 2023

6.6/10

The hotel is conveniently placed between Jalisco and Vallarta with a quick access stairwell, yet the room cleanliness was lacking with dirty fixtures and cracked basin. The service was inconsistent with staff disappearing at times but efficient with amenities like dry cleaning available. The effort on property maintenance was noted, although the beach cleanliness didn't match. The dining experience met expectations, offering good meals throughout the week.

Rooms

5.0

The room's cleanliness could be improved, especially with dirty fixtures and a cracked basin.

Service

7.0

The service was a bit inconsistent with staff disappearing but efficient when needed, especially with amenities like dry cleaning available.

Location

6.0

The location was strategically positioned between Jalisco and Vallarta, allowing for quick access, but the beach cleanliness was not on par.

Dining

8.0

The dining experience was satisfactory, meeting expectations with good meals throughout the week.

Facilities

7.0

The facilities were well-maintained, but more attention could be paid to beach cleanliness.

Jeremy

United States of America, August 2023

7.0/10

The hotel offers a convenient location with easy access to the beach and nearby attractions. The rooms are well-equipped with an in-room bar, but delays in room changes can impact the overall experience. The service is friendly, though some areas may need improvement. Dining options meet expectations, but the beach cleanliness falls short of standards.

Rooms

7.0

The rooms are located near the stairwell for quick access and have an in-room bar replenished every two days.

Service

6.0

The staff provides great service but some areas lacked attention this year.

Location

8.0

The location is convenient for access to the beach and nearby amenities, but cleanliness could be improved.

Dining

7.0

The dining experience is typical and meets expectations, but improvements can be made.

Facilities

7.0

Facilities are adequate but may need some enhancements to meet higher standards.

Sally

United Kingdom, July 2023

7.2/10

The hotel is conveniently located within walking distance to Riu Vallarta and offers quick access back to the room from the stairwell. Although the staff provides great service, there were delays in resolving room issues which impacted the overall holiday experience. The rooms are spacious with three beds but had initial problems. The effort put in by the hardworking staff is let down by the lack of apology from the management.

Rooms

7.0

The room had three beds and was located near the stairwell, offering quick access back.

Service

6.0

The staff works hard to make your stay enjoyable, but there were delays in addressing room issues.

Location

8.0

The hotel is conveniently located near Riu Vallarta, but lacks the beach's cleanliness efforts.

Dining

8.0

The dining experience was good and met expectations for the week.

Facilities

7.0

The facilities include dry cleaning, bell staff, shops, and wedding services.

clean

room issues

Robert

United States of America, June 2023

6.0/10

My stay at the hotel was a mixed experience. The rooms were disappointing with a very dirty toilet bowl and cracked hand basin, but the in-room bar was a nice touch with a good selection of spirits and drinks replenished every two days. The service was inconsistent, with some staff providing great service while others seemed distracted. The location was decent, but the lack of cleanliness on the beach was a letdown. The dining experience was satisfactory but nothing exceptional. Overall, the hotel had its ups and downs.

Rooms

5.0

The rooms were disappointing with a very dirty toilet bowl and cracked hand basin.

Service

6.0

The service was inconsistent, with some staff providing great service while others seemed distracted.

Location

7.0

The location was decent, but the lack of cleanliness on the beach was a letdown.

Dining

6.0

The dining experience was satisfactory but nothing exceptional.