Riu Jalisco Hotel Nuevo Vallarta, Nuevo Vallarta
About the Hotel
Overlooking a stunning white sand beach, the Hotel Riu Jalisco is located directly on Playa de Flamingos in Nuevo Vallarta, Mexico. This all-inclusive hotel features grand, castle-like architecture surrounded by beautiful gardens. Guests enjoy a range of amenities, including a wellness center and multiple dining options.
Location
The Hotel Riu Jalisco is conveniently situated 9.5 miles from Lic. Gustavo Diaz Ordaz Airport. It is surrounded by local attractions, including the Cuale River Island and the Church of Our Lady of Guadalupe. Guests have direct beach access and opportunities for water sports and local tours.
Rooms
All guest rooms at the Hotel Riu Jalisco are equipped with essential amenities for a comfortable stay. Each room features satellite TV, air conditioning, a safe, and a minibar with a drink dispenser. Guests can also relax on their balcony or terrace and enjoy the scenic views of the surrounding area.
Eat & Drink
The hotel's dining experience includes various cuisines, offering Asian, Mexican, and Italian dishes. A casual steakhouse located by the beach provides an authentic dining option. The American buffet breakfast features show cooking stations, enhancing the culinary experience.
Leisure & Business
Guests can take advantage of multiple recreational options, including two outdoor swimming pools with swim-up bars and a wellness center offering spa treatments. Families can enjoy activities at the RiuLand kids' club, and adults can experience the nightlife at the hotel's nightclub.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Smoking allowed in designated areas
- Free Wi-Fi
- Parking
- 24-hour reception
- Express check-in/ -out
- Baggage storage
- Elevator
- ATM/Cash machine
- Gift/Newsstand
- Hairdresser
- Beauty salon
- Multilingual staff
Sports & Fitness
- Fitness center
- Kayaking
Services
- Laundry
- Dry cleaning
- Wedding services
- Stores/Commercial services
- Bell staff/Porter
Dining
- Continental breakfast
- Restaurant
- Poolside snack bar
- Coffee/Tea in lobby
- Free breakfast
- Buffet breakfast
Children
- Paid babysitting/ Child services
- Children's pool
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Beach towels
- Sun loungers
- Night club
- Entertainment
- Garden area
- Spa & wellness center
- Sauna
- Turkish bath
- Jacuzzi
- Treatment room
Room features
- Air conditioning
Location
Reviews and Ratings
The hotel staff work hard to make your stay enjoyable, but the management lacks attention to guest concerns. The room needed refurbishment and faced issues like a flood, impacting our holiday experience. Despite the efforts of the staff, the management's lack of apology was disappointing.
The hotel staff worked hard to make our stay enjoyable, but management issues affected our holiday. The rooms had initial problems that were eventually sorted out, albeit late. The in-room bar with spirits, beer, and soft drinks every two days was a nice touch.
The hotel has an in-room bar, replenished every two days with Spirits, beers, soft drinks, and water, but is in need of a refurbishment. The rooms were very disappointing – the toilet bowl was streaked and dirty, the hand basin was cracked and dirty, and it took 4 days to get a new room, which spoiled our holiday. Despite the hardworking staff, the management didn't apologize, which was a pity.
The hotel needs refurbishment and our holiday was unfortunately impacted by room issues such as a dirty toilet and gas smell, although the staff worked hard to make us comfortable. Management seemed indifferent to our concerns.
The hotel had a rough start with room issues like a dirty toilet and cracked hand basin, but they were sorted out. The service was a bit hit or miss with staff disappearing and vague directions. The location was ok, not on a private beach and in need of beach upkeep. Overall, the facilities could use some improvement.
My stay at the hotel had its ups and downs. The rooms were spacious and nice, but some parts needed refurbishment, which was a bit of a letdown at the start of my holiday. The service was a bit hit or miss with staff disappearing at times, but the manager was attentive. The location was convenient, although I wish the beach was better maintained. The dining experience met expectations, but nothing extraordinary. Overall, a decent stay with room for improvement.
The hotel is conveniently placed between Jalisco and Vallarta with a quick access stairwell, yet the room cleanliness was lacking with dirty fixtures and cracked basin. The service was inconsistent with staff disappearing at times but efficient with amenities like dry cleaning available. The effort on property maintenance was noted, although the beach cleanliness didn't match. The dining experience met expectations, offering good meals throughout the week.
The hotel offers a convenient location with easy access to the beach and nearby attractions. The rooms are well-equipped with an in-room bar, but delays in room changes can impact the overall experience. The service is friendly, though some areas may need improvement. Dining options meet expectations, but the beach cleanliness falls short of standards.
The hotel is conveniently located within walking distance to Riu Vallarta and offers quick access back to the room from the stairwell. Although the staff provides great service, there were delays in resolving room issues which impacted the overall holiday experience. The rooms are spacious with three beds but had initial problems. The effort put in by the hardworking staff is let down by the lack of apology from the management.
My stay at the hotel was a mixed experience. The rooms were disappointing with a very dirty toilet bowl and cracked hand basin, but the in-room bar was a nice touch with a good selection of spirits and drinks replenished every two days. The service was inconsistent, with some staff providing great service while others seemed distracted. The location was decent, but the lack of cleanliness on the beach was a letdown. The dining experience was satisfactory but nothing exceptional. Overall, the hotel had its ups and downs.
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